Sunday, 16 December 2012

Social media works really well for food producers -find out why..

Tasty Foodie Bytes



Feature on Irish artisan food producers successfully using social media.  This time I interviews leading chef, surfing granola-maker and rural pork butcher.

First a preview of my top ten golden rules for successfully using social media to promote your business...

Food for thought:  Tips for using social media effectively

  • It's all about the content and the context in which it's used.  Make it relevant and interesting; it should educate, provoke or entertain. 
  • Stay true to who you are and what you’re about.  Focus on your passion or your brand and share that passion, knowledge and experience.
  • Adopt a tone and keep it consistent -one voice / personality that is adapted across each of the social media channels.
  • Post timely and regularly, morning, mid-afternoon and late evening work well.
  • Keep posts short and concise.
  •  Use a mix of imagery, video and interactive elements.
  • Make the medium work for you!  Use Facebook tools: polling function, RSVP function, photo- sharing and the ‘Like’ button. Likewise with Twitter, avail of shortlinks (eg bitly) and image software (eg Instagram) to tweet out your content.
  • On Twitter, follow key influencers in the industry and engage with peer groups.  Build your profile in the circles that matter to you and your brand.
  • Reply, respond and engage.  These are two-way communication channels.  If someone phoned you, you wouldn't hang up so apply this same logic here!
  • Harness the community; ask them questions, gather their feedback, see what they like / want.  Social media is a powerful research and profiling tool to learn more about your customers.
Read the full article here....
http://pagesonline.ie/issue/2011/In_Business_Autumn_2011/#/72

Saturday, 1 December 2012

Why we need to keep Xmas office parties!



Joy to the World


I loved that ad, you know the one where all the girls are getting ready at the office – straightners plugged in under the desk, computer screens used as makeshift mirrors and work shoes swapped for party heels.  It really captures the atmosphere amongst the office gang before the Christmas party.  And although the girls are in a makeover frenzy, a loosened tie is the guys’ only concession to the festive celebrations. The priority is to get moving and get the pints in.

Around this time there is always keen debate in the Irish press as to whether the office party should be banned or not.  Almost likened to some kind of horrific blood sport, the office do is pulled apart and declared too dangerous and risky an undertaking.   For both employer and employee alike, stories emerge of lawsuits filed, grievances brought to bear, p45s issued and marriages broken.   And so the Irish working masses are told what NOT to do, ever, at the Christmas office party.

There are rules for both guys and girls but if we take the key action words it would seem the girls are more at risk of veering into the vunerable zone.  Rules include no hitting (the bottle or your boss), no asking (for a raise or any kind of recreational drugs), no flaunting (of underwear or sequinned Ibiza-inpsired clubwear), no over-talking, over-eating or over-dancing.  And absolutely, under no circumstances, let there ever be a Limbo moment.

It’s all very cautionary and finger-wagging.  Add to this the current economic situation where there is widespread talk of cancelling Christmas work parties altogether and the outlook is bleak.   So what can we do?   Right now, more than ever, we need a break from all the doom and gloom.  A time to shake loose and end 2012 on some kind of positive note.  But in its current sanitised, scrutinized and downsized state, the festive office party is in danger of extinction. 

Granted, the Christmas office gig won’t see the extravagance of Tiger-tastic yesteryear; the era of chocolate fountains, ice sculptures and spa treatments for staff is certainly over.  Instead it’s bring-your-own-beer style gatherings on the shopfloor.  Or thrify “Bake ‘n’ Bring” option where staff are invited to bake their own cakes and share the goods (No bun fights please).   Many companies have opted to scrap the gig completely and have a celebratory dinner in January instead.   Calling it “Happy January” in some cases I believe (a very brave combination of words considering if this month was a dwarf, it would certainly be Grumpy).

Indeed the concept of the festive office party has evolved somewhat over the years.  Back in the 70s and 80s, when the idea of corporate culture first came to light, the emphasis was on a happy environment.  A company needed happy employees, and happy employees needed to have fun. And the best way to have fun ?  Have a shindig!   Since then, it has manifested itself in various guises, ranging from Blue Nun passed around in plastic cups over the photocopier to the more lavish champagne receptions in quaint country manors.   Taking the theme of a happy workforce to the max, US ice-cream makers Ben & Jerry’s formed a “Joy Gang” to plan the company’s festive frolics.   Their remit was “to infuse joy" into everything that they did for staff events.  Sounds a little scary actually.  I’ve an image of a band of Merry Men brandishing clipboards and jotting down names of all staff members who are not making merry to the required levels. A sort of Smile Police for the staff party.  Creepy.  

These ice-cream moguls even put together a list of the top 30 business motivational songs, including numbers like "Put a Little Love in Your Heart" and "We Are Family."  A little extreme perhaps but we could do with some of that joy infusion on this fair isle right now.  In fact, we could also do with a motivational tune of our own, something to rally the working troops and get the silly back in the season. 

And I know just the song.....all together now.....
It’s my party and I’ll cry if I want to”.

Interview with leading chef & restaurant owner Clodagh McKenna (published in Inbusiness Autumn 2012)

There's something about Clodagh


Sitting in her newly opened chic restaurant, Clodagh Mc Kenna is excited about what the future has to offer.  Launched last September in Arnotts, the Homemade by Clodagh brand is the latest in a long line of successes for this Cork-born businesswoman.  This banner comprises a food court, food market and Clodagh’s Kitchen, the bistro-style restaurant which opened in early June.

Clodagh’s career has spanned a variety of culinary-related activities, including an instrumental role in setting up farmers’ markets in both Cork and Dublin, wirting her own cookbooks, hosting cookery courses and TV presenting for various cookery programmes. She can now add restaurateur to this list. 

A self-confessed perfectionist when it comes to food, this attention to detail is also evident also in the thinking behind the Clodagh at Arnotts venture.  The ethos is simple: locally sourced food served at a consistently high standard in both the café and for purchase in the food hall.

Pitching for the space in Arnotts was a fairly lengthy process.  Nothing fell on my lap. The complete opposite. We fought for her for a year, baking cakes bringing them in proposals-everything and there was a lot of people trying to get this. They really had to believe in it.’

Such dogged determination also came into play when she got her first UK publishing deal with Kyle Cathie.  Same with my book, back and forth to London trying to get a deal. I said if I’m going to do It I need to get an agent who deals with chefs and she was the agent for Jamie Oliver, Gordon Ramsay and Rick Stein and she said no to me.  So then once a month I’d send her over a packet of stuff from Ireland-updates, clips from appearances in UKTV food…I just pushed and pushed and pushed.’  Now working on her fourth book, Clodagh’s Kitchen Diaries, due out in October this year, it's clear that this tenacity has paid off. 

She always wanted to open her own restaurant: ‘I’d always thought that I’d do a restaurant later in my career-something I’d do at 40 or 50. There was no plan.’  It’s more a culmination of the trajectory upon which she found herself when she returned to Ireland after 3 years in Italy.  Then aged 33, she refers to this as a turning point.  I really need to set up for myself.  It was time to make my own mark.’

To read more of this published article, click here...

Feature on fabulous West Cork food

Epic Trail


The climate in West Cork is unique and exotic and luxuriant vegetation grow in abundance here. Coupled with a long seafaring tradition, this part of the world has garnered a reputation as a centre of excellence for artisan food production.

Taking in the tropical-like coastline, where locals forrage for seaweed amid visiting grey seals, it’s hard to conceive of PR plans and long-term strategies.  But that is exactly what Stephen Sage has in his sights when he talks through West Cork Food Trails & Holiday Breaks. 

According to Stephen, their aim is to bring this craftmanship to people who ‘appreciate good food, how it’s produced and how it’s cooked’ through food-themed holidays, corporate outings, individual foodie pursuits or group outings.  A large part of their efforts are focussed online, promoting what the rgeion has to offer.  Stephen wants to create a ‘grass roots network for news, events and views that enables local people to directly input to the flow of information about West Cork on the web.’

The initiavite comprises a cohort of food aficionados, producers and long-term advocates of what this region has to offer.  Participants include artisan producers, offering meat, cheese, seafood, craft beers and even a locally-produced whiskey. Visitors can also partake in coastline kayaking tours.

Not confined to West Cork alone, the organisation is keen to explore the building of a ‘mutually beneficial promotional networks’ with other Celtic areas such as Scotland, Wales, Cornwall, Isle of Man, Brittany, and the Basque country.  To date, they have made forays into this network building through the Celtic Cook Off competition.   The premise is simple: one chef representing each of the Celtic territories: Scotland, Wales, Ireland, Isle of Man, Cornwall and Brittany.  The chefs are pitted against each other tasked with preparing a dish using only local produce. 

‘We value local business and recognise local produce and local suppliers’, Neil Grant, manager of the West Cork hotel, where the event is hosted is keen to promote what the area has to offer.  The Celtic Cook Off event are very much in keeping with the aims of West Cork Food.  As Stephen puts it, ‘Our objective is to continue to be able to make enough of a living in this beautiful place to carry on living and working here.’

Renowned food expert and co-author of the eminent Bridgestone Guides, Sally McKenna has been able to do just that. Her and her husband John have been living in West Cork for over 20 years now, having initially visited to learn about the food culture as part of their work with the Bridgestone Guides.  The key to our food culture here is high standards, and longevity. West Cork now has a second generation of modern artisans creating world-class food in this unique, unspoiled environment’

She would love to see more interconnection between the various tourism activities, citing the Mayo Gourmet Greenaway initiative as a great example of this.  She sees opportunities for ‘greater connection between walkers, markets, boat operators, kayakers, bird watchers, food producers - the whole community. 

To read more of this published article, click here...
http://www.pagesonline.ie/issue/2012/INBS/#/52/


Interview with blogger & food writer Mona Wise


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Article by Site Editor © 15 November 2012 Lorraine Griffin .
Posted in the Magazine ( Food Writing ).
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Mona’s Wise Words


A food writer and Sunday Times columist, Mona lives in Galway with her husband, chef Ron Wise, their children Jack and Rorí, and foster daughters Sam and Lulu.  We last spoke to her for our Where I Write section where she told us about ‘the priest’s room’ and her ‘fingerless gloves’! 
This time, I caught up with Mona to talk about blogging, writing, social media and all things culinary.   When asked what came first, the food or the words, Mona was very clear that it may start with food but leads to a considerable list of tasks thereafter.
“First, the menu planning, then the shopping lists, then the grocery shopping, then the organising and cooking, the recipe tweaking, then the food styling, the photography, the eating of the prepared food, and then the recipe amending again, then the writing, then the photo editing…and at some point there will be a few cups of tea to be had too!”
Certainly, this task list is evident in her daily www.wisewords.ie blog, her regular Facebook and Twitter updates, the weekly piece for the Sunday Times not to mention ongoing work on future books. Her book ‘The Chef & I.  A Nourishing Narrative’ came out earlier this year and can be bought online at Kenny’s Book Shop. Mona says, “they offer free shipping worldwide so it will make a lovely Christmas present! OR you can download the eBook online at Amazon.”
Her style is inviting and convivial; it’s very easy for readers to imagine sitting and chatting with her, such is the warmth that emanates from her written tone.  And this style clearly works as she recently scooped four awards at the Irish Blog Awards – Best Food/Drink Blog, Best Photography Blog, Best Blog by a Journalist, and the overall prize of Best Blog.  Family life features prominently throughout Mona’s blog and weekly column and she cites them as her drive and inspiration: “Having four kids that want to go to Disney – and keep reminding you of that fact – makes a girl get up and ‘go’ every day.”
Poetry in motion
Her daily blog updates are characterised by short poems, sometimes humorous and often poignant they always draw readers in.  It was this poetry that spurned her to explore writing further. “I was standing in the social welfare office in Galway shortly after I moved back to Ireland from the US….doodling a little poem while waiting my turn and I loved what I wrote. I went home, and read it out to my Mum and brother and they both thought I had lost the plot entirely. I knew I wanted to write but really felt someone had to teach me ‘how’ to do it right.”
And so Mona embarked on four year undergrad course at her local university (NUIG) to pursue that goal.
A growing community
Social media is a particularly effective medium for writers, and there is a growing community of Irish voices gaining traction this way. Mona has been on Facebook since 2007 and is an avid tweeter, maintaining that “Twitter and Facebook are the best two social platforms to engage readers, new and old, and to stay current with what your friends and fans are up to. It cannot work ‘one way’. You need to read and comment and share interesting titbits of information all the time if you expect others to like and share your work.”
There’s camaraderie amongst Irish bloggers, particularly evident amongst the food bloggers who engage in daily Twitter banter and information exchange.  Their mutual support is evident, and was especially apparent during the live Twitter feed coming from the Blog Awards as fellow nominees congratulated her on her win.  Mona is hugely grateful for this support and avidly follows other bloggers, especially those in similar situations to her: “I am hugely inspired by women in business. So mostly business bloggers. The ones that talk about work and their challenges of working and raising a family at the same time. I read and comment on A LOT of blogs”
A Taste of Ireland
The Irish food scene is enjoying a revival, with Ireland being actively positioned internationally as a source of fresh, artisan produce.  Mona sees this as a positive development: “I am relieved to be honest. I was raised in Galway in the eighties. Everything was farm fresh and local. When I moved back to Galway from America in 2008 I was so sad to see how much everyone thrived on convenience foods and fairly poor quality food in restaurants.”
However whilst she believes the situation has greatly improved over the last four years, especially in Galway, she feels “(we) have a long way to go before we can claim stake to being a food tourism destination.’
The Irish Food Writing Scene
With this increased focus on all things culinary, people are seeking out more information and ways to experiment with how they source and prepare their food. According to Mona, “the food scene itself is changing so much that I think we are starting to see a slow and steady shift in the food writing scene too. There are the greats, like Myrtle and Darina Allen, John and Sally McKenna et al. all members of the Irish Food Writers Guild, and they carry the most weight – they have earned it.”
This reinvigorated focus has led to a proliferation of new cook books, longer food sections in most of the Irish newspapers’ and an emergence of new voices.  Mona sees room for everyone on the Irish market:  “The one thing we have to all keep in mind is that there is room for everyone and may the best book sell the most copies. There are a few blog-to-book success stories but only a handful of them are blockbuster deals. No need to worry about over crowding at all. Hats off to any of the bloggers that get offered a book deal though. That is no easy feat.”
Food blogging is very popular but does require a number of key skills, and hard work.  As Mona puts it “Right now everyone thinks it is cool to have a food blog. But you can’t be good at food writing, cooking, baking, taking photos, food styling, editing photos and last but by no means least, washing dishes. Food blogging is hard!”
Her advice to would-be bloggers is simple: “Develop your own niche. Be unique. Find your voice and write as you speak.”
Wise words indeed.
Mona’s 5 Top Tips for pursuing a career in food writing:
  • Stop talking about writing. Just write. Even if it is the worst piece of drivel ever written. It is words on a page and it keeps the fingers moving which is a great brain exercise in itself.
  • Stop writing book proposals and sitting around waiting for them to be accepted or rejected. Just write the book.
  • Introduce yourself to a new friend or colleague at work by telling them you are a writer. It is not easy to start saying those words. I did not feel comfortable saying it ‘out loud’ till I overheard my husband telling someone his wife was a writer. It is a great feeling. Be proud that you are a writer.
  • Blog. Blog. Blog.
  • Edit Edit Edit. And if you can’t edit then find someone that can and pay them to edit your work.  A good editor is invaluable. (Emma Sherry at www.CapitalLetters.ie is – in my humble opinion – one of the best in the business.)

My first visit to Listowel for Writers' Week


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Article by Lorraine Griffin ©.
Posted in the Magazine (Tell Your Own Story)
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Into the Arms of Listowel


It sounds very gauche to say that this was my first solo holiday, especially in a time where everyone seems to be heading off to India or Bali to discover themselves.  But there you have it: ‘twas just I, my trusty fiesta, a 2-litre of water and a hastily scribbled set of directions. It would be great to paint a Hollywood-style picture by saying the rooftop was down, the stereo blaring and a Grace Kelly style scarf was wrapped o’er my golden tresses.   But alas the reality was different.   An immoveable roof, exasperatingly awkward roll-up windows and dodgy radio signal meant that good auld Radio nEireann provided the soundtrack to my journey.  More easy listening tunes than rebellious road-warrior rock anthems.

And all went well – to a point.  I had successfully navigated my way to the outskirts of Listowel for the 2009 Writers Week but was faltering at the last hurdle (actually it was the sight of a Lidl that threw me.  My misty-eyed image of Listowel didn’t allow for the presence of a German discount store).  So pulling up alongside one of the locals I asked if I was close.  He looked at me and laconically pointed across the road at a sign clearly stating ‘Listowel Town Centre 1 mile’.
“Well you’d be headed the right way all right”.
His mirth would have been imperceptible to the average tourist but, native-to-native, I knew he’d be telling this one over a few pints later.
It was opening night, and along with the masses, I ended up at John B Keane’s pub. Jammed with writers, poets, comedians, teachers and actors it was the essence of Writers’ Week distilled into one tavern.  At this stage, everyone had had their “Gabriel Byrne moment”, be it at the bar or walking through the Square.  If not with Mr. Byrne then it was with one of the other luminaries in town.  Eager to have my moment, I was delighted to learn that Colm Tóibín was in the bar.  I would be coming face to face with literary greatness.  If anything it would be a fantastic story to tell in later life.   Unfortunately it didn’t quite pan out that way.  The reality was a cringe-fest of the highest order; a car crash moment that took some bolstering to get over.
You’re Colm Tóibín!”  His intense brown eyes fixed upon the source of the squeal (me) and deadpan as ever he replied: “Yes, I am.”
All bravado diminished (because let’s face it where do you go from here?) I meekly retorted: “That’s great.”  
The gang’s laughter mingled with his as he disappeared into the crowd.  Not the impression I’d hoped to make.  Nor did I have a hope of redressing this impression.  My embarrassment ensured that I spent the week avoiding Mr. Tóibín, the festival’s president.

Read more about this literary journey here..

A gentleman from the West of Ireland


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Article by Lorraine Griffin ©.
Posted in the Magazine (Tell Your Own Story: )
From Whence it Came

Every time I see a solitary magpie I have to salute him.   A tricky manoeuvre when walking through St Stephen’s Green during the morning rush hour (trying not to look mental) but it’s a compulsion I simply can’t suppress.  Oftentimes this essential salute has to masquerade as an odd but altogether saner eyebrow scratch so as not to cause fellow commuters any alarm.  Equally, dinner plates have to be piping hot; potatoes have got to be Kerr’s Pinks and I simply cannot tolerate bad grammar.  And when I’m freaking out over an inappropriate apostrophe or an ice-cold plate, I regularly hear:  “Well you didn’t pick that up off the ground” or my other favourite: “you’re definitely a Griffin”.
How is it so?   Well, it’s important that I explain the source of what could be construed as my madness.  You see Patrick Griffin (otherwise known as Granddad) departed from us over 20 years ago, but daily I’m reminded of him through habits I’ve inexplicably formed or mannerisms that collectively add up to form this elusive creature that is “The Griffin”.
He was a Wesht of Ireland man; a teacher, headmaster, gifted storyteller and one of life’s true gentlemen.  Rare nowadays that a guy would stand up if a lady entered the room or left the dinner table.  In fact I know plenty that are still struggling with the door-opening basics.  Through his impeccable manners, and that of his sons and daughters, it’s difficult for me to accept anything less than a firm handshake and a genuine compliment.  Really, anything less is a farce.
He would stay with us for weeks at a time to avail of the sea air and I loved coming home from school and watching his beloved Blockbusters with him.  “Gimme an aitch please Bob”.  Elder and lemming vying enthusiastically for the most impressive word.  My limited vocabulary battling pointlessly against a lifetime of literary experience.  Yet all the while his teacher instincts coming to the fore as he made me jot down any new words.  His lyrical dexterity inspired my love of language.  Because of him I’m a “word nerd”.
People say that music is a powerful trigger to childhood memories. And I’d love to say that Granddad and I rocked it out at early U2 concerts or that we ran wild with the Sawdoctors.  But I reckon that’s more Ozzy Osbourne’s style.  No, my memories of music with Granddad revolve around Phil Coulter and his Classic Tranquillity album. It was ‘Steal Away’, ‘Fields of Athenry’ and ‘The Town I loved so Well’.  Traditional Irish tunes emanating from the car stereo as we made our way towards Connemara or “God’s Country” as he would call it.  Granddad’s long, strong legs ensuring that bickering brother and sister were separated by his presidential presence in the back seat.
Only with us for two days and he’d be well in with the neighbours – new friends to salute (alongside lone magpies).  That’s just the kind he was – interested and interesting.  And a fanatical sports fan.  We’re talking anything with a green pitch be it Gaelic football, rugby, hurling, soccer, bowls or snooker -you name it and he could tell you the latest scores and who had scored them.  Mom often regales the story of a family holiday in Cliften where this love of sports was most evident.   We were all at dinner in the hotel restaurant; Mom, Dad, Granddad, my brother Keith and I.  Dad left first, seemingly to go to the bathroom but a bowl of cold soup later and we knew that this wasn’t the case.  Then it dawned on Granddad: “I know where Seanie has gone”. Up he leapt (any chance of arthritis forgotten) and with the agility of a man thirty years his junior he fled the restaurant.  Mom, Keith and I abandoned for the delights of the Champion’s League.
I’d love to meet Granddad again, perhaps hear first-hand the more bluer of those famed stories.  Even just to let him know the Blockbuster sessions worked well for me.  But for now I’ll have to make do with preserving his legacy as best I can by keeping the spuds Kerr’s Pinks, the plates hot and those black and white birds saluted.

Wednesday, 31 October 2012